Our team has extensive experience steam-cleaning carpets and upholstery in Runcorn for both commercial and residential clients. We have been in the industry for over twenty years.
To maintain your furnishings and remove stains and dirt, it is wise to use a professional carpet and upholstery cleaner at least once a year.
This helps preserve and extend the life of your carpets and soft furnishings. If you have toddlers or pets, more frequent cleaning is highly recommended.
Replacing carpets, sofas, and other furnishings is expensive and inconvenient, often requiring rooms to be completely emptied.
This applies to both homes and business premises, which is why regular professional cleaning is such a cost-effective option.
We only deliver quality. Some customers use our service twice a year, but most of our regular clients contact us because they have pets.
They understand what our four-legged friends can bring into the home. Odours can completely change the feel of a room.
We often become used to these smells, but visitors usually notice them immediately.
Removing odours can be complex. We use a combination of specialist cleaning solutions and ozone machines to tackle even the most stubborn smells, including pet, smoke, and drug-related odours.
Where urine is an issue, professional treatment is essential for advanced odour and stain removal.
Although our prices are often lower than those of many competitors, and we never compromise on quality.
Why choose Runcorn Carpet Cleaners?
Much of our work comes from repeat customers and word-of-mouth recommendations. We provide a thorough, reliable service using high-quality cleaning solutions and gels, combined with tried-and-tested trade techniques.
All our training was completed through the NCCA and IICRC. During intensive ten‑day, hands‑on courses, we studied carpet and fabric fibres, construction, and cleaning methods in real detail.
Our high pass rates not only demonstrate our expertise but have also helped us secure lower insurance costs, which we pass on to our customers in the form of competitive pricing.
Chemistry is at the heart of what we do. Understanding how alkalis, acids and enzymes work allows us to choose the safest and most effective products for each job.
Our cleaning methods
We use a range of cleaning systems, depending on the fibre type and condition. Our most popular method is hot water (steam) extraction.
Our powerful truck‑mounted machinery can reach temperatures of up to 150°F and delivers exceptional vacuum performance. It removes up to 95% of moisture, leaving carpets and upholstery only slightly damp at the end of the clean. When we are working on multiple areas, we also use air movers to accelerate drying further. You can typically expect carpets and upholstery to be fully dry within 2–4 hours.
The benefits of steam extraction are well known. Steam breaks down grease and dirt, and when used on carpets and upholstery, it:
- Penetrates deeply into the fibres
- Breaks down oily and greasy soils
- Helps destroy dust mites, bacteria, viruses and allergens
All of this contributes to a healthier indoor environment and improved wellbeing. We may use other systems where appropriate, depending on the fibres and construction of the carpet or upholstery.
Our step-by-step process
- Full survey
We begin with a detailed survey to assess the overall condition, check for joins and fitting issues, and identify any areas affected by urine, odours or heavy soiling that will need extra attention. - Choosing the right method
Based on our survey, we decide whether to use hot water extraction (steam), low‑moisture cleaning or a dry cleaning method. Different fibres and conditions require different approaches to get the best results safely. - Treating stains and blemishes
We then focus on stains and spots. Not all stains can be completely removed, especially if they have been treated previously with shop‑bought products. Over-the-counter stain removers can often do more harm than good.
If you read the labels on these products, you will usually see advice such as “test in an inconspicuous area”. This is because the manufacturer does not know what type of fibre you have, and many of these products contain bleaching agents or harsh chemicals that can permanently damage carpets and fabrics.
We carry a wide range of professional stain removal solutions; each is designed for a specific type of stain. For example, tea or coffee stains need a different treatment than red wine or food spills. Just as your washing machine uses different programmes for different fabrics, we select the right product and method for each stain.
- Thorough cleaning
Our service includes meticulous dry vacuuming before any wet cleaning begins. This is a crucial step. It removes a large amount of loose soil and debris and lifts the fibres, so that any pre‑sprays and cleaning solutions can work more effectively.
We then divide the room visually into sections and treat each area carefully, repeating steps where needed. Hot water extraction is the method we use most often, with water temperatures of up to 130°C and pressures of up to 400 psi, adjusted safely for your particular carpet.
The advantages of hot water extraction include:
- Deep penetration into the pile
- Effective removal of grease, oils and embedded dirt
- Reduction of bacteria, dust mites and allergens
- Elimination of many odours without relying on heavy perfumes
- One of the most thorough carpet cleaning methods available
DIY vs professional cleaning
You may be considering hiring a machine and cleaning your carpets yourself. While this is an option, there is a significant difference between what a professional system and an experienced technician can achieve and what is possible with a DIY rental machine.
Professional equipment has far more power, better temperature control and superior extraction, which means deeper cleaning and faster drying with less risk of over-wetting or damage.
Upholstery cleaners in Runcorn
When cleaning upholstery, we use specialist hand tools designed for fabrics. Water temperature, solution choice and fabric identification are all critical.
Some fabrics are very sensitive to moisture, so identifying the fibre type and construction is essential before we begin. Once we have chosen the correct method, we usually start at the rear of the furniture and work towards the sides. These areas are often less soiled, which allows us to establish the right balance of solution and technique.
We then concentrate on the seating and backrest areas, where most of the body oils, grease and general dirt accumulate. The professional‑grade solutions we use are selected to deliver the best possible cleaning results while remaining safe for your fabrics.
Leather upholstery cleaning
Different types of leather require different care. The most common problem areas are headrests and armrests, where body oils, hair products and hand creams build up. Dye transfer and spillages are also frequent issues.
To prevent drying and cracking, leather needs regular, professional maintenance. Our leather cleaning process involves:
- Gently washing the leather with specialist alkaline or neutral cleaners to break down grease and dirt
- Applying dedicated conditioning creams to nourish and protect the hide
This two‑stage process ensures that any remaining soiling is removed during the final phase, leaving the leather thoroughly sanitised and replenished.
Stain and odour extraction
The most common stains we deal with are liquid spills such as tea, coffee and soft drinks. We also regularly handle more challenging biological issues, including:
- Blood
- Urine
- Faeces
- Vomit
Blood, in particular, can be very difficult to remove, which is why it is best left to a professional. Using general shop‑bought products on these types of stains is strongly discouraged.
We carry a comprehensive range of specialist treatments to tackle these problems. While our technicians have a high success rate, we can never guarantee 100% removal of every stain.
Stains are, ultimately, the customer’s responsibility, and we cannot know what products or methods have been used on them previously.
Many off-the-shelf cleaners contain bleaching agents that may have already altered the fibres.
End of tenancy carpet and upholstery cleaning
For end-of-tenancy cleaning, we prefer to inspect the property before starting any work. Whether the property is residential or commercial, getting your bond or deposit returned is very important.
Landlords expect the property to be returned in the best possible condition for the next tenant.
A professional carpet and upholstery clean can make a significant difference to the overall appearance and freshness of the property, helping you meet those expectations.
If you would like a quote or to arrange a survey, please get in touch.
We’ll be happy to advise on the best cleaning options for your carpets and upholstery in Runcorn.